This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Why is it when I go to Bestbuy.com or Newegg.com it routes me to .cn the China version?

more options

I am unable to view websites like Bestbuy.com or Newegg.com because it routes me to the websites in China. When using IE it works perfectly.

This happened

Every time Firefox opened

== Last week

I am unable to view websites like Bestbuy.com or Newegg.com because it routes me to the websites in China. When using IE it works perfectly. == This happened == Every time Firefox opened == Last week

All Replies (1)

more options

Check under "Languages" at Settings for web content, pop-ups, fonts, and languages and see if you have "Chinese" listed there, if so, remove it.