This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This instruction confuses me Close down Firefox completely: At the top of the Firefox window, click the File menu, and select the Exit menu item. How can I close down completely and then click the file menu?

  • 1 resposta
  • 2 have this problem
  • 1 view
  • Last reply by TonyE

more options

I am trying to make web pages load faster and went to Troubleshooting Firefox. One of the fixes is to operate in safe mode. To get there the instructions say to: Close down Firefox completely: At the top of the Firefox window, click the File menu, and select the Exit menu item. I do not understand how I can shut down completely and then have access to the file menu. Are they saying to start Firefox again and then do it?

I am trying to make web pages load faster and went to Troubleshooting Firefox. One of the fixes is to operate in safe mode. To get there the instructions say to: Close down Firefox completely: At the top of the Firefox window, click the File menu, and select the Exit menu item. I do not understand how I can shut down completely and then have access to the file menu. Are they saying to start Firefox again and then do it?

All Replies (1)

more options

This instructions show you how to close Firefox, as you already know how to close Firefox they are not relevant for you. You can carry on with the instructions to start Firefox in safe mode.