I have tried to start Firefox but all I get is the error message below
I have tried to start Firefox but all I get is the message below:
"Firefox is already running , but is not responding. To open a new window, you must first close the existing Firefox process, or restart your system".
I have reinstalled Firefox and restarted my PC but I STILL get this message.
I have checked in Windows Task Manager but Firefox is NOT listed as a running process.
Have you any suggestions please?
Chosen solution
There are a few possible causes for this, full details are in the "Firefox is already running but is not responding" error - How to fix article.
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Chosen Solution
There are a few possible causes for this, full details are in the "Firefox is already running but is not responding" error - How to fix article.
Thanks TonyE, after changing my Profile, I am now able to start Firefox again. 8-) However, do you have any ideas how I can retrieve my Bookmarks? (Grrrrrh, I didn't back them up manually, are they auto backed up, do you know?) Cheers Muggins aka Chris 8-(
You can recover data from the old profile, see Transferring data to a new profile.
Thanks again TonyE for being patient with me when I should have RTFM! I have followed the procedure and got most of my data back. Thanks again, Cheers Chris 8-)
OK i tried all things,restart, uninstall, taskmanager, new download, Delete folder, Delete all fifefox,checking profile, and even after each one of them and reistalling I still get same message? Firefox also does not like facebook, always crashing durring it.
You do still have a Firefox Profile Folder ?
If all Firefox profile folders are removed but there is still a file profiles.ini that links to a non-existing profile then you get the same error message.
See also "Hang at exit":