This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

The profile file on my computer is empty tho my bookmarks appear as usual on Firefox

  • 1 resposta
  • 1 has this problem
  • 13 views
  • Last reply by cor-el

more options

I use SecondCopy backup software which has reports. I have it set to copy my Mozilla bookmark details. It is set to take details from C:\Users\Ann\AppData\Roaming\Mozilla\Firefox\Profiles\x2y707ur.default

SecondCopy reports this file to be empty "Warning: Source folder is empty C:\Users\Ann\AppData\Roaming\Mozilla\Firefox\Profiles\x2y707ur.default\"

As far as I know, this changed happened at the last Firefox automatic upgrade.

I use SecondCopy backup software which has reports. I have it set to copy my Mozilla bookmark details. It is set to take details from C:\Users\Ann\AppData\Roaming\Mozilla\Firefox\Profiles\x2y707ur.default SecondCopy reports this file to be empty "Warning: Source folder is empty C:\Users\Ann\AppData\Roaming\Mozilla\Firefox\Profiles\x2y707ur.default\" As far as I know, this changed happened at the last Firefox automatic upgrade.

All Replies (1)

more options

Did you check the contents of that folder yourself?

See also http://kb.mozillazine.org/Recovering_a_missing_profile