This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Este fío arquivouse. Faga unha nova pregunta se precisa axuda.

web pages being rerouted

  • 1 resposta
  • 26 have this problem
  • 4 views
  • Last reply by cor-el

ladyejan
ladyejan
more options

I'm having trouble with web browsing. On a number of the sites that I visit - I'll be reading information, and one of two things happens -

1. the page will refresh and then be redirected to another site that has nothing to do with the one I'm looking at. Often a site called Video Cop, but at other times it seems random.

2. when clicking on a link a second window will open up (even though I'm set to no pop-ups) and it will remain blank, with the word "done" at the bottom.

3. when going to a page it will stall out - apparently trying to load goggle analytics - no matter how many times I try to reopen the page - it still freezes on a blank white screen.

The URL below is one of the ones that is constantly getting hijacked to another site.

I'm having trouble with web browsing. On a number of the sites that I visit - I'll be reading information, and one of two things happens - 1. the page will refresh and then be redirected to another site that has nothing to do with the one I'm looking at. Often a site called Video Cop, but at other times it seems random. 2. when clicking on a link a second window will open up (even though I'm set to no pop-ups) and it will remain blank, with the word "done" at the bottom. 3. when going to a page it will stall out - apparently trying to load goggle analytics - no matter how many times I try to reopen the page - it still freezes on a blank white screen. The URL below is one of the ones that is constantly getting hijacked to another site.

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Do a malware check with a few malware scan programs.
You need to use all programs because each detects different malware.
Make sure that you update each program to get the latest version of the database before doing a scan.

See also "Spyware on Windows": http://kb.mozillazine.org/Popups_not_blocked and What to do when searches take you to the wrong search website