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Firefox 3.6.10 won't allow me to choose black cartridge only for printing an my HP Officejet 6500 (not wireless).

  • 3 respostas
  • 5 have this problem
  • 1 view
  • Last reply by jkyarose

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Black cartridge only selector is not active.

Black cartridge only selector is not active.

Chosen solution

The problem is your printer:

I also have the OfficeJet 6500 and had the same problem. The black text was printing using a mix of colored inks instead of the black ink, resulting in a grey, fuzzy text. I finally found a solution. In each application under Page Setup, there is an option called "Format for". Mine had been set to "Any Printer". I changed that to "Officejet 6500 E709n [830E4A]" and now it prints the black just fine. I have a Mac running 10.4.11. Hope this helps.

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Have you tried File > Print > Properties (next to printer name) should open HP's options dialog; mine has a color tab that allows black only print. If I remember correctly, choosing this way, sets black only cartridge only for the current session; to change permanently, you need to change in the HP Director dialog.



You appear to have out-of-date plugins with know security issues.

  • Adobe Shockwave for Director Netscape plug-in, version 11.5.0
  • Shockwave Flash 10.1 r82
  1. Check your plugin versions: http://www.mozilla.com/en-US/plugincheck/
    • Note: plugin check page does not have information on all plugin versions
  2. Update Shockwave for Director
  3. Update Shockwave Flash
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Chosen Solution

The problem is your printer:

I also have the OfficeJet 6500 and had the same problem. The black text was printing using a mix of colored inks instead of the black ink, resulting in a grey, fuzzy text. I finally found a solution. In each application under Page Setup, there is an option called "Format for". Mine had been set to "Any Printer". I changed that to "Officejet 6500 E709n [830E4A]" and now it prints the black just fine. I have a Mac running 10.4.11. Hope this helps.

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Thanks for the help!