This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Este fío arquivouse. Faga unha nova pregunta se precisa axuda.

I upload Firefox but keep getting the "browser no longer supported" messages

  • 3 respostas
  • 57 have this problem
  • 2 views
  • Last reply by cor-el

Liralicia
Liralicia
more options

My Firefox is upgraded, on "about" it says I'm using version 3.6.11, but I keep receiving messages like this:

"You are using an outdated browser, which YouTube no longer supports. Since some features on YouTube may not work, you are viewing a lightweight version of the video page."

It's really annoying. Can anyone help me?

My Firefox is upgraded, on "about" it says I'm using version 3.6.11, but I keep receiving messages like this: "You are using an outdated browser, which YouTube no longer supports. Since some features on YouTube may not work, you are viewing a lightweight version of the video page." It's really annoying. Can anyone help me?

Chosen solution

https://support.mozilla.com/en-US/kb/Websites+or+add-ons+incorrectly+report+incompatible+browser

Ler a resposta no contexto 👍 0

All Replies (3)

the-edmeister
the-edmeister
  • Moderator
more options

Chosen Solution

https://support.mozilla.com/en-US/kb/Websites+or+add-ons+incorrectly+report+incompatible+browser

Liralicia
Liralicia Question owner
more options

Problem fixed. Thanks, the-edmeister

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Other things that need attention:

Your above posted system details show outdated plugin(s) with known security and stability risks that you should update.

  • Next Generation Java Plug-in 1.6.0_18 for Mozilla browsers

Update the Java plugin to the latest version.