This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Este fío arquivouse. Faga unha nova pregunta se precisa axuda.

Firefox 3.6 is not connecting to the internet. It's on my allow list on my firewall and I have to use IE for now! This has happened to a few other people I know. Help? :/

  • 1 resposta
  • 28 have this problem
  • 6 views
  • Last reply by cor-el

nchx
nchx
more options

This is the message I get when I open Firefox:

Unable to connect


Firefox can't establish a connection to the server at en-gb.start3.mozilla.com. 


   *   The site could be temporarily unavailable or too busy. Try again in a few
         moments.

   *   If you are unable to load any pages, check your computer's network
         connection.

   *   If your computer or network is protected by a firewall or proxy, make sure
         that Firefox is permitted to access the Web.
This is the message I get when I open Firefox: Unable to connect Firefox can't establish a connection to the server at en-gb.start3.mozilla.com. * The site could be temporarily unavailable or too busy. Try again in a few moments. * If you are unable to load any pages, check your computer's network connection. * If your computer or network is protected by a firewall or proxy, make sure that Firefox is permitted to access the Web.

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Remove all rules for Firefox from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox.

See Server Not Found - Troubleshoot connection problems and Configure firewalls so that Firefox can access the Internet and http://kb.mozillazine.org/Firewalls

See also http://kb.mozillazine.org/Error_loading_websites