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firefox will not download. I keep getting an error. (Download request is dropped due to exceeding max decompress layer limit)

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  • 14 have this problem
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  • Last reply by cor-el

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I keep getting this error when trying to donload firefox.

Download request is dropped due to exceeding max decompress layer limit

I keep getting this error when trying to donload firefox. Download request is dropped due to exceeding max decompress layer limit

All Replies (1)

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If you use IE to download the Firefox installer then don't launch the program, but save the file to the desktop and start the program with a double click on that icon.

You may need to disable your anti-virus program during thwe download and installation of Firefox.