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I cannot access Santander On Line Banking using Firefox but I can using Internet Explorer - any ideas why?

  • 1 resposta
  • 97 have this problem
  • 18 views
  • Last reply by Helper7677

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I CANNOT LOG ON TO ON LINE BANKING AT SANTANDER UK BANK WEBSITE WITH FIREFOX. I AM USING THE LATEST UPDATED VERSION OF FIREFOX

HOWEVER I CAN LOG ON TO ON LINE BANKING AT SANTANDER UK BANK WEBSITE USING INTERNET EXPLORER WITHOUT PROBLEMS

IS THERE ANY SETTING IN FIREFOX THAT NEEDS TO BE CHANGED?

THANKS BRYAN

I CANNOT LOG ON TO ON LINE BANKING AT SANTANDER UK BANK WEBSITE WITH FIREFOX. I AM USING THE LATEST UPDATED VERSION OF FIREFOX HOWEVER I CAN LOG ON TO ON LINE BANKING AT SANTANDER UK BANK WEBSITE USING INTERNET EXPLORER WITHOUT PROBLEMS IS THERE ANY SETTING IN FIREFOX THAT NEEDS TO BE CHANGED? THANKS BRYAN

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Unless they have not updated their web site requirements recently, the last version of Firefox that the currently support is version 3.5; see: http://www.santander.co.uk/csgs/Satellite?appID=abbey.internet.Abbeycom&c=Page&canal=CABBEYCOM&cid=1210606569149&empr=Abbeycom&leng=en_GB&pagename=Abbeycom%2FPage%2FWC_ACOM_TemplateA2

Here is their contact information for you to verify the above information and see if they can assist you: http://www.santander.co.uk/csgs/Satellite?appID=abbey.internet.Abbeycom&canal=CABBEYCOM&cid=1210607216474&empr=Abbeycom&leng=en_GB&pagename=Abbeycom%2FPage%2FWC_ACOM_TemplateA2

You can try the following Extension (which uses your installed version of IE in a Firefox tab; be sure to keep IE up to date). I am able to use this Extension with Firefox to update Windows every month in a Firefox tab with no problem:



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