This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox keeps telling me I don't have permission to install security update: I'm the system admin

  • 2 respostas
  • 16 have this problem
  • 1 view
  • Last reply by Chris0001

more options

Keep getting popup box "A recommended security and stability update is available, but you do not have the system permissions required to install it. Please contact your system administrator.............." I am the system administrator and I'm logged on. Tried to reinstall Firefox but couldn't.

Keep getting popup box "A recommended security and stability update is available, but you do not have the system permissions required to install it. Please contact your system administrator.............." I am the system administrator and I'm logged on. Tried to reinstall Firefox but couldn't.

All Replies (2)

more options
  • Download a new copy of the Firefox program: http://www.mozilla.com/firefox/all.html
  • Trash the current Firefox application to do a clean (re)install.
  • Install the new version that you have downloaded.

Your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks and other personal data.

more options

Thank you cor-el. All fixed.