This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Este fío arquivouse. Faga unha nova pregunta se precisa axuda.

very slow response, stopping for seconds in the middle of typing an email

sampinkus
sampinkus
more options

I'm having very slow response time with Firefox, so much so that I've switched to IE (gasp!). It'll stop suddenly for several seconds in the middle of typing an email and I have to wait to start typing again. Websites are timing out or just taking a very long time to respond after clicking on something. Yahoo in particular is extremely slow.

I'm having very slow response time with Firefox, so much so that I've switched to IE (gasp!). It'll stop suddenly for several seconds in the middle of typing an email and I have to wait to start typing again. Websites are timing out or just taking a very long time to respond after clicking on something. Yahoo in particular is extremely slow.

All Replies (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the add-ons is causing the problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).

  • Don't make any changes on the Safe mode start window.

See:

If it does work in Safe-mode then disable all extensions and then try to find which is causing it by enabling one at a time until the problem reappears.

  • Use "Disable all add-ons" on the Safe mode start window to disable all extensions.
  • Close and restart Firefox after each change via "File > Exit" (Mac: "Firefox > Quit"; Linux: "File > Quit")
eusoubitcoin
eusoubitcoin
more options

For me, I think the "Skype Click to Call 5.11.0.9874" addon was causing the slow response. Once I disabled this addon Firefox was responding normally.