This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Este fío arquivouse. Faga unha nova pregunta se precisa axuda.

I want to use Gmail with ACT! by Sage. Can I configure Firefox 3.6 to use POP3 and SMTP features of Gmail so I can send emails directly from ACT!? Thank you.

  • 4 respostas
  • 8 have this problem
  • 4 views
  • Last reply by llibnam

llibnam
llibnam
more options
  1. 1: I am quite unsophisticated with digital technology--some would call me ignorant in this regard, just so you know.

I use contact manager ACT! by Sage. I have upgraded to a version that allows emailing from within the ACT! application. I would like to use my gmail account and Firefox to send emails from ACT! The people at ACT! say I can use any email service that offiers POP3 and SMTP. I checked and gmail has both. However, gmail says that they do not have instructions for configuring Mozilla Firefox for use with (if I understand correctly) gmail's POP3 and SMTP. So what I want to know is: has anyone done the ACT1, gmail, Firefox connecting and can they send me step-by-step instructions on how to do it? Thank you.

# 1: I am quite unsophisticated with digital technology--some would call me ignorant in this regard, just so you know. I use contact manager ACT! by Sage. I have upgraded to a version that allows emailing from within the ACT! application. I would like to use my gmail account and Firefox to send emails from ACT! The people at ACT! say I can use any email service that offiers POP3 and SMTP. I checked and gmail has both. However, gmail says that they do not have instructions for configuring Mozilla Firefox for use with (if I understand correctly) gmail's POP3 and SMTP. So what I want to know is: has anyone done the ACT1, gmail, Firefox connecting and can they send me step-by-step instructions on how to do it? Thank you.

All Replies (4)

the-edmeister
the-edmeister
  • Moderator
more options

Try the Sage ACT! support forum for help with that.
http://community.act.com/sage/

POP3 and SMTP are email protocols, which Firefox doesn't use because it has no email functions built in to it. Thunderbird is the Mozilla email program. Gmail is a webmail portal which uses HTML protocols, which is how web browsers like Firefox "communicate".

llibnam
llibnam Question owner
more options

Thanks. I've made progress. I have set up ACT! to to use my gmail account. But a problem arose. Do you know if ACT! is set up for SSL related to POP3? I completed the first two items on the test email and failed the last two.

Also, I went back to Tools Preferences E-mail tab and clicked E-mail system set up the window is blank (my gmail account is gone) and I cannot get to Page 3.

Any thoughts?

the-edmeister
the-edmeister
  • Moderator
more options

Sorry, I have never used ACT and haven't used any email program in 7 or 8 years.
Which program is that Tools Preferences E-mail tab in?

The only setting in Firefox that is related to using email / web mail is the setting for mailto links on web pages. See this:
http://support.mozilla.com/en-US/kb/Changing+the+e-mail+program+used+by+Firefox

llibnam
llibnam Question owner
more options

Thanks for your help ed-meister. Bill