This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I cannot open Firefox without being prompted to drag the Firefox icon into My Applications. It also does not let me eject the drive while Firefox is open. If anyone could help, it would be appreciated.

  • 2 respostas
  • 5 have this problem
  • 10 views
  • Last reply by Bluesv20

more options

I use a Mac. OS X. I click on the Firefox icon to go online. It opens up the drive that I originally used to install the update(3.6.15). I have to select open because it is an unknown application. Firefox opens to the homepage. I try to eject the drive. It says "The disk 'Firefox' cannot be ejected because 'Firefox' is using it. Quit the application and try to eject the disk again." I do that. The same thing happens again and again. I try to download the update again. Same thing. I won't download the Firefox 4 RC because it makes my online browsing very slow.

I use a Mac. OS X. I click on the Firefox icon to go online. It opens up the drive that I originally used to install the update(3.6.15). I have to select open because it is an unknown application. Firefox opens to the homepage. I try to eject the drive. It says "The disk 'Firefox' cannot be ejected because 'Firefox' is using it. Quit the application and try to eject the disk again." I do that. The same thing happens again and again. I try to download the update again. Same thing. I won't download the Firefox 4 RC because it makes my online browsing very slow.

Bluesv20 modificouno o

All Replies (2)

more options
more options

You sir or ma'am. Are a god among us mortals. Thank you so much.