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Browser won't launch when e-mailed hyperlink is "clicked" and a dialogue box appears entitled "Locate Link Browser." It used to just automatically launch Firefox or, if already running, a new tab would open. Any ideas?

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  • Last reply by cor-el

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My e-mail client is MSOffice Outlook 2003. Until recently I never had any trouble opening a browser window by clicking on the hyperlink within an e-mail message. I contacted MS and was informed that they can only help if I want to use MS IE as my browser. They told me that the problem isn't within Outlook but is instead a configuration problem with Firefox. I can only think that a recent auto-update to Firefox did something unwanted that is causing the problem. Your help/advice is greatly appreciated. Thanks!

My e-mail client is MSOffice Outlook 2003. Until recently I never had any trouble opening a browser window by clicking on the hyperlink within an e-mail message. I contacted MS and was informed that they can only help if I want to use MS IE as my browser. They told me that the problem isn't within Outlook but is instead a configuration problem with Firefox. I can only think that a recent auto-update to Firefox did something unwanted that is causing the problem. Your help/advice is greatly appreciated. Thanks!

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