This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Este fío arquivouse. Faga unha nova pregunta se precisa axuda.

My browser page continually redirects to another page. I know it's a virus of some sort. How do I fix it?

  • 2 respostas
  • 30 have this problem
  • 1 view
  • Last reply by gwalk

gwalk
gwalk
more options

Most times, the redirected page contains something I've searched for in the past, from my home page (msn). Speaking of which, when I perform a search, the results appear but when I click on them, the page redirects to something totally unrelated to what I've searched for.

Most times, the redirected page contains something I've searched for in the past, from my home page (msn). Speaking of which, when I perform a search, the results appear but when I click on them, the page redirects to something totally unrelated to what I've searched for.

All Replies (2)

user345686
user345686
more options

Hello, This can only be some kind of virus. Try to spend some antivirus on your computer to remove infections. If not resolved, reinstall Firefox. Hope this helps!

gwalk
gwalk Question owner
more options

I do have Symantec Endpoint Protection installed. It runs every week and finds things that I delete manually or it's set to remove them. Also running Spybot Search and Destroy weekly. It keeps finding a file named: Click.GiftLoad - which I believe is infecting the registry on my pc. What am I doing wrong?