This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Este fío arquivouse. Faga unha nova pregunta se precisa axuda.

Since "upgrading" to Firefox 4, my HP Password Manager no longer recognizes logon screens - why???

  • 1 resposta
  • 126 have this problem
  • 6 views
  • Last reply by dvapapa

dvapapa
dvapapa
more options

I have an HP laptop with a fingerprint reader which allows you to set up access to websites requiring username/password so you just need to swipe your finger over the reader. It worked great with Firefox version 3.6, but since upgrading to 4, the HP Password Manager no longer recognizes the logon screens, and thus will not work. Is there a fix/workaround?

I have an HP laptop with a fingerprint reader which allows you to set up access to websites requiring username/password so you just need to swipe your finger over the reader. It worked great with Firefox version 3.6, but since upgrading to 4, the HP Password Manager no longer recognizes the logon screens, and thus will not work. Is there a fix/workaround?

All Replies (1)

dvapapa
dvapapa Question owner
more options

Gave up on 4.0 - reinstalled 3.6.16 - fingerprint reader works fine again.