This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

new Tap botton stopped working after some updates

  • 3 respostas
  • 45 have this problem
  • 2 views
  • Last reply by TonyE

more options

hi , FireFox had some updates to the IDM add-ons as usual , but after it the (new tap botton ) stopped working , even the new tap option from the right-click don't work , plz help

hi , FireFox had some updates to the IDM add-ons as usual , but after it the (new tap botton ) stopped working , even the new tap option from the right-click don't work , plz help

Chosen solution

Uninstall the Ask toolbar and it should work again. There is a compatibility issue with the Ask toolbar and Firefox that prevents new tabs from being opened.

There are a couple of places to check for the Ask toolbar:

Ler a resposta no contexto 👍 6

All Replies (4)

more options

Chosen Solution

Uninstall the Ask toolbar and it should work again. There is a compatibility issue with the Ask toolbar and Firefox that prevents new tabs from being opened.

There are a couple of places to check for the Ask toolbar:

more options

Thank you TonyE , that worked fine and fast , i just uninstall the Ask stupid thing from the add-ons and restarted and it worked again ,,

thank you so much :D

more options

You're welcome

more options

omg! thank you so much. I was so worried that something was wrong with my computer or i had a virus or something. haha! thanks for the help!