This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Este fío arquivouse. Faga unha nova pregunta se precisa axuda.

After installing FF4 browser - you suggested an update to Adobe. Adobe now corrupted. Next?

  • 2 respostas
  • 3 have this problem
  • 4 views
  • Last reply by Depoetic

Depoetic
Depoetic
more options

I have a 5 year old computer using Windows XP and I am disabled, living on Social Security Disability. I am a computer novice - AND unable to purchase a new $1,200.00 Adobe program to replace the one that came with my computer.

I downloaded the recommended plug-in for Adobe as recommended by your site, and now - while adobe shows forms accurately on screen - it prints completely corrupted. (For example - IRS forms print in something that looks like machine programming language.) My Adobe is completely corrupted - I cannot even use IE browser to print forms.

It literally worked fine 5 minutes before your FF4 update.

What do I do now? I've since tried a "find or fix" to my system - so there's no way to make a system restore work.

I have a 5 year old computer using Windows XP and I am disabled, living on Social Security Disability. I am a computer novice - AND unable to purchase a new $1,200.00 Adobe program to replace the one that came with my computer. I downloaded the recommended plug-in for Adobe as recommended by your site, and now - while adobe shows forms accurately on screen - it prints completely corrupted. (For example - IRS forms print in something that looks like machine programming language.) My Adobe is completely corrupted - I cannot even use IE browser to print forms. It literally worked fine 5 minutes before your FF4 update. What do I do now? I've since tried a "find or fix" to my system - so there's no way to make a system restore work.

All Replies (2)

IbexMark
IbexMark
more options

You can install the newest version of the free Adobe Reader .

Restart FF4 after you do this.

IbexMark modificouno o

Depoetic
Depoetic Question owner
more options

I did. It will not operate with the FF4 browser. Not ever. I've given up and am using IE - and just dealing with the nightmare of the 400 million spam ads and cookies it allows. At least I can download the Adobe files I need to.

FF4 techs need to re-design their compatibility add on for Adobe 10. Period.