Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

cannot save open tabs when closing, instructions on "help", don't; FF4 has crashed/locked several times also. Frequently have to hit link button (or back button) twice for it to work. Had MUCH better performance from previous version (Windows 7 user)

more options

previous version asked if I wanted to save tabs when closing, not version 4. "Help" suggested checking setting but does NOT indicate what to check! (I cannot find any options/settings related to saving tabs upon closing). Second option was to rename two files, did so, did not allow saving tabs (just erased history). I liked saving tabs and am very frustrated by this.

FF has crashed a couple of times, locked a couple of times (most recently I could not even stop with windows task manager, had to reboot)

Frequently links (or "back" button) gives no response until pressed twice

previous version asked if I wanted to save tabs when closing, not version 4. "Help" suggested checking setting but does NOT indicate what to check! (I cannot find any options/settings related to saving tabs upon closing). Second option was to rename two files, did so, did not allow saving tabs (just erased history). I liked saving tabs and am very frustrated by this. FF has crashed a couple of times, locked a couple of times (most recently I could not even stop with windows task manager, had to reboot) Frequently links (or "back" button) gives no response until pressed twice

All Replies (1)

more options

forgot to add that pages are generally much SLOWER to load with version 4 than previous version. NOT progress!