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Firefox 4.0 - Error: Printing applet not found.

capturedmoments
capturedmoments
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The UK Mail website is used to log and then print labels. This worked fine with Firefox 3.6. It no longer works since upgrading to Firefox 4.0. The error message received is 'Error: Printing applet not found.' Printing works fine using Safari. I use a Mac. OS X 10.5.8

The UK Mail website is used to log and then print labels. This worked fine with Firefox 3.6. It no longer works since upgrading to Firefox 4.0. The error message received is 'Error: Printing applet not found.' Printing works fine using Safari. I use a Mac. OS X 10.5.8

All Replies (2)

Sorj
Sorj
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I have had this issue as well.

Solution (xp fix) - Goto control panel and addremove programs. - You want to remove all the java components on your computer. - After uninstalling java go back to the ukmail site. - Goto printer configuration and it will prompt you to install java. - Let it install java. After this it should pick up your local printer.

Hope this helps for you as it did for me.

Sorj modificouno o

capturedmoments
capturedmoments Question owner
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I checked for software updates for my Mac, there was a Java update in amongst others. After the software update, it seems to be OK now.