This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

How do I retrieve all my bookmarks that were lost while upgrading to Firefox 4?

  • 6 respostas
  • 12 have this problem
  • 3 views
  • Last reply by cor-el

more options

I lost all my bookmarks when I installed the new version of Firefox, so I reverted back to 3.6 and performed the troubleshooting tasks of trying to import and restore previous backups to no avail. I already referred to the 'lost bookmarks' section and nothing helped. Is my old bookmarks file/folder still somewhere on my computer? I'm running Mac OS X 10.6 if that helps.

I lost all my bookmarks when I installed the new version of Firefox, so I reverted back to 3.6 and performed the troubleshooting tasks of trying to import and restore previous backups to no avail. I already referred to the 'lost bookmarks' section and nothing helped. Is my old bookmarks file/folder still somewhere on my computer? I'm running Mac OS X 10.6 if that helps.

All Replies (6)

more options

I tried this and it didn't work. Any other suggestions?

more options

Try this one instead: Recover lost or missing Bookmarks

more options

Yeah, that's what I tried the first time around but it didn't work. I tried restoring two previous bookmark backups and a bookmarks.html file but none of them did anything. I don't want to delete them in case they do have data on them, I just can't figure out a way to access it.

more options

This article deals with Bookmarks in general including problems which occur: Bookmarks in Firefox

more options

This can be a problem with the file places.sqlite that stores the bookmarks and the history.