This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

MAC OSX 10.4.11 Have firefox 3.6.13 now, tried to update to 4.0 without success. What should I try?

  • 1 resposta
  • 25 have this problem
  • 4 views
  • Last reply by AliceWyman

more options

The download goes OK but the message box where you move the Firefox symbol to the Application logo does not come up automatically. I go to my desktop and click on the icon for Firefox 4.0 .dmg At this point one of two things occur, either there is a circle and slash across the Firefox log and I cannot do anything, or the circle and slash is not there and I can move the Firefox logo to the application logo. It begins to run, I select "replace" existing Firefox and it runs a bit longer. Then it say 1 of 2 files. no enough KB

The download goes OK but the message box where you move the Firefox symbol to the Application logo does not come up automatically. I go to my desktop and click on the icon for Firefox 4.0 .dmg At this point one of two things occur, either there is a circle and slash across the Firefox log and I cannot do anything, or the circle and slash is not there and I can move the Firefox logo to the application logo. It begins to run, I select "replace" existing Firefox and it runs a bit longer. Then it say 1 of 2 files. no enough KB

All Replies (1)

more options

Firefox 4.0 won't run on your system. See http://www.mozilla.com/firefox/4.0/system-requirements/

You can try this as an alternative:

http://www.floodgap.com/software/tenfourfox/

AliceWyman modificouno o