This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox asks if I want to close the window & save tabs way too much.

more options

Sometimes, when I close a pop-up or a window, I automatically get this little pop-up: http://i.imgur.com/YQeW6.png

Saving tabs is useful when I actually close Firefox and want to save my tabs, but I don't understand why Firefox randomly decides to "close" and ask me if I want to save my tabs all the time.

It also happens every time I open this link: http://kingscollege.blackboard.com/webct/logonDisplay.dowebct?insId=20830&glcid=137.73.2.51-1103039060259-2000821000&insName=Kin (my uni's blackboard)

Help? Anything I can tweak in about:config?

Sometimes, when I close a pop-up or a window, I automatically get this little pop-up: http://i.imgur.com/YQeW6.png Saving tabs is useful when ''I'' actually close Firefox and want to save my tabs, but I don't understand why Firefox randomly decides to "close" and ask me if I want to save my tabs all the time. It also happens every time I open this link: http://kingscollege.blackboard.com/webct/logonDisplay.dowebct?insId=20830&glcid=137.73.2.51-1103039060259-2000821000&insName=Kin (''my uni's blackboard'') '''Help?''' Anything I can tweak in about:config?

user373834 modificouno o

All Replies (1)

more options

As far as your first issue, sounds like an incompatible extension might be causing that false "tab closing" message.
http://support.mozilla.com/en-US/kb/troubleshooting+extensions+and+themes


Use the Browser Check link under Check Your Browser Settings on the login page that you posted, to see what Blackboard says is and isn't compatible.

As far as Blackboard / WebCT, I don't believe they have certified Firefox 4.0 as being compatible with their software yet. Changes to the Blackboard software usually aren't made until the summer each year, plus not very school runs the latest version of Vista or Campus Edition.
http://kb.blackboard.com/pages/viewpage.action?pageId=45581177