This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Este fío arquivouse. Faga unha nova pregunta se precisa axuda.

I have lost my Norton log-in function and safe site feature since downloading the new, and not so good in my opinion, version of Mozilla Firefox, and I want theses features back so how do I get them back?

  • 4 respostas
  • 57 have this problem
  • 10 views
  • Last reply by RossJohnson

mozza
mozza
more options

I downloaded and installed the latest MF version, but now I have lost my Norton funtions in the bar under the address bar. Safe site and log-in. I want my Norton features back please so what do I have to do to get this? I'm not happy at losing these features and am not at all pleased with your so called improvements and wished you had left things alone, everything was working fine before. Help me get back my Norton functions.

I downloaded and installed the latest MF version, but now I have lost my Norton funtions in the bar under the address bar. Safe site and log-in. I want my Norton features back please so what do I have to do to get this? I'm not happy at losing these features and am not at all pleased with your so called improvements and wished you had left things alone, everything was working fine before. Help me get back my Norton functions.

Chosen solution

Symantec have released updates for Norton 360 and Norton Internet Security to make them compatible with Firefox 4, for details see http://community.norton.com/t5/Norton-Internet-Security-Norton/Firefox-4-compatibility-hotfix-is-now-available/td-p/428894

Ler a resposta no contexto 👍 1

All Replies (4)

TonyE
TonyE
  • Moderator
more options

Chosen Solution

Symantec have released updates for Norton 360 and Norton Internet Security to make them compatible with Firefox 4, for details see http://community.norton.com/t5/Norton-Internet-Security-Norton/Firefox-4-compatibility-hotfix-is-now-available/td-p/428894

the-edmeister
the-edmeister
  • Moderator
more options

Norton was slow at updating their Firefox extensions.

http://community.norton.com/t5/Norton-Internet-Security-Norton/Firefox-4-compatibility-hotfix-is-now-available/td-p/428894

mozza
mozza Question owner
more options

Thank you very much, both of you, for your help. I followed your instructions and now have my Norton functions back :-D

I still get a security message about signing in to Yahoo, but that I can work around.

Thank you both very much indeed.

RossJohnson
RossJohnson
more options

Norton Version 5.0 works with Mozilla 4.0 with a patch from Norton. I went to Norton help tab, chat line, and Norton assistant took over my computer, upgraded my Norton version 3.0, and installed the patch free of charge. all problems solved.