This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Este fío arquivouse. Faga unha nova pregunta se precisa axuda.

After updating FF4.1 it tries to check compatibility with my addons and stops responding.

  • 1 resposta
  • 8 have this problem
  • 12 views
  • Last reply by Gderf

Gderf
Gderf
more options

I updated firefox to 4.1 and before you can use it, it is programmed to check the compatibility of my addons. When it starts checking the program goes not responding. I can force close it, but then I am unable to open firefox at all. I restarted my computer and nothing changed. I uninstalled and installed firefox and the same thing happened.

I updated firefox to 4.1 and before you can use it, it is programmed to check the compatibility of my addons. When it starts checking the program goes not responding. I can force close it, but then I am unable to open firefox at all. I restarted my computer and nothing changed. I uninstalled and installed firefox and the same thing happened.

All Replies (1)

Gderf
Gderf Question owner
more options

I had to completely delete firefox, meaning bookmarks, saved passwords and plugins. I reinstalled and it works, now to find everything i had bookmarked again... sigh.