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get error message "firefox is in offline mode, uncheck the work offline menu and try again " when trying to open firefox after downloading latest version of firefox

  • 5 respostas
  • 6 have this problem
  • 1 view
  • Last reply by Strugee

jakelley
jakelley
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after downloading the latest version of firefox, when trying to open it I recieved the message, "Firefox is in offline mode. cannot browse web. Uncheck the work offline menu and try again". Have tried several times to open with same results. Have even uninstalled firefox and reinstalled latest version and still get meassage after trying to open.

after downloading the latest version of firefox, when trying to open it I recieved the message, "Firefox is in offline mode. cannot browse web. Uncheck the work offline menu and try again". Have tried several times to open with same results. Have even uninstalled firefox and reinstalled latest version and still get meassage after trying to open.

All Replies (5)

silkphoenix
silkphoenix
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Just double check, you did go to: File and UNCHECK the Offline Mode, right?

nirvana
nirvana
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yes, unchecked, get online, the next time firefox opens it in the work offiline mode again

Strugee
Strugee
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I believe Firefox automatically goes into the Work Offline mode when it detects that you don't have a working internet connection. It might be a problem with your computer's internet settings.

nirvana
nirvana
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thank you - that does make sense except i have another computer that connects to the internet in the same way but it doesnt happen on that one. i didnt change anything - it just started a couple of weeks ago after i updated firefox to 11.0. cant find any settings in firefox to alter either - thanks for the help

Strugee
Strugee
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You might try going into Preferences/Settings of Firefox, then clicking on the Advanced tab, then Network, then clicking "Settings" under the connection header. Ensure that it says use the system settings. If that doesn't work, try the steps in Basic Troubleshooting. Sorry; I should have had you do that first.