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My ctrl button doesn't work with other keys

  • 6 respostas
  • 2 have this problem
  • 128 views
  • Last reply by cor-el

jbautista83
jbautista83
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Hello: I am unable to use the ctrl+t (open new tab), ctrl+c or ctrl+v (copy/paste) among other ctrl commands while using firefox. I know that the ctrl key itself is not broken as I am able to use the ctrl+backspace and ctrl+forward (return to last page viewed) functions.

Many of the help sites I've seen focus on uninstalling the ask.com toolbar. I uninstalled ask.com toolbar once, and the ctrl key started working again. The problem came back within a week, however, and ask.com is not a factor anymore as it has already been uninstalled. What else can I do to fix this problem? Any advice would be appreciated.

I have already tried restarting firefox in safe mode, and this did not solve the problem.

J

Hello: I am unable to use the ctrl+t (open new tab), ctrl+c or ctrl+v (copy/paste) among other ctrl commands while using firefox. I know that the ctrl key itself is not broken as I am able to use the ctrl+backspace and ctrl+forward (return to last page viewed) functions. Many of the help sites I've seen focus on uninstalling the ask.com toolbar. I uninstalled ask.com toolbar once, and the ctrl key started working again. The problem came back within a week, however, and ask.com is not a factor anymore as it has already been uninstalled. What else can I do to fix this problem? Any advice would be appreciated. I have already tried restarting firefox in safe mode, and this did not solve the problem. J

All Replies (6)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 25 Contributor
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I wonder whether your keys work differently than mine? For me, back and forward use the Alt key rather than the Ctrl key. ???

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).

jbautista83
jbautista83 Question owner
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Restarting firefox in safe mode does not work for me. I stated that in my initial post. Do you have any other suggestions?

the-edmeister
the-edmeister
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Try a new Profile.
http://kb.mozillazine.org/Creating_a_new_Firefox_profile_on_Windows

jbautista83
jbautista83 Question owner
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Hi - I tried creating a new profile but that didn't work either...

cor-el
cor-el
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  • Top 10 Contributor
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See also: