This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

it says under system scanner...i have 10 viruses in hard drive, 7 in shared documents and 3 in my documents...what do i do

  • 1 resposta
  • 11 have this problem
  • 1 view
  • Last reply by TonyE

more options

all of a sudden....my system scanner ...popped up and said my computer was infected and in danger of crashing...what do i do...it says i have 10 viruses in hard drive ,,,7 in shared documents and three in my documents and says window security is affected.

all of a sudden....my system scanner ...popped up and said my computer was infected and in danger of crashing...what do i do...it says i have 10 viruses in hard drive ,,,7 in shared documents and three in my documents and says window security is affected.

All Replies (1)

more options

If you got this when you opened a site, there is a good chance that your computer is not infected, instead what you may have seen is a bogus scan that informs you that your computer is infected. It does this to try to dupe people into installing malicious software.

To ensure that your computer is clean, run a full scan using your anti-virus program.