This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

how can i stop someone sending email with my email address when its not me thats doing it. thanks. alister

  • 8 respostas
  • 1 has this problem
  • 7 views
  • Last reply by alister48

more options

some one is sending emails to my contact and friends emails. its not coming from me but some one is using my email address to send them . what can i do about it. thanks. alister

some one is sending emails to my contact and friends emails. its not coming from me but some one is using my email address to send them . what can i do about it. thanks. alister

All Replies (8)

more options

If they are actually being sent from your email account, change your password(s) immediately: you've been hacked. If you're not sure, change them anyway.

If they are not actually being sent from your account, someone may have copied your or a friend's email address book and is using the addresses to send spam"from" one address to another from a completely different system. There is not much you can do about that.

(How can you tell which account was used to send a message? It's difficult because most of an email message can be forged. There are anti-spam sites that can help you investigate what's going on.)

---

Are you really using Firefox 3.0 still? It's not secure. You should update.

jscher2000 - Support Volunteer modificouno o

more options

hi. thanks for your fast reply ill try and change my pass word. what do i do to up date firefox. as you can tell im not very good with computers. many thanks for the info. regards. alister

more options

To update Firefox

Help menu > Check for Updates

(Unless I am forgetting how it was back then...)

more options

hi. thanks for the info. ill give it a try. regards. alister

more options

hi. tried you option and it wont let me get into check for updates regards, alister

more options

This article has some options for when that menu item doesn't work: Software Update Failed | Troubleshooting | Firefox Help. Any luck?

more options

hi. i will go and have another go at it. thanks. alister

more options

hi, again. i think i have just up dated to firefox4. was that the one i should of been looking for. thanks. alister