This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Este fío arquivouse. Faga unha nova pregunta se precisa axuda.

why do i hsve to restsart to the older firefox to watch 32 bit video

  • 3 respostas
  • 12 have this problem
  • 1 view
  • Last reply by cor-el

DOQA
DOQA
more options

why do i have to restart to the older firefox to watch 32 bit video

it opens the older version but i dont want to have to have two versions of firefox and have to update hoping it will then work again but having to yet again use the older one.

why do i have to restart to the older firefox to watch 32 bit video it opens the older version but i dont want to have to have two versions of firefox and have to update hoping it will then work again but having to yet again use the older one.

All Replies (3)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

On a Mac, Firefox 4 is a 64 bit application.

Not all plugins support 64 bit and if not then you need to start Firefox in 32 bit mode to use that plugin.

  1. Close Firefox
  2. Start the Finder and open the Applications folder
  3. Right click or control-click the Firefox.app icon
  4. Select "Get Info"
  5. Select or Deselect "Open in 32-bit mode"
  6. Close the "Firefox Info" window
  7. Restart Firefox
DOQA
DOQA Question owner
more options

thank you very much for that

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

You're welcome