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All my albums to Facebook using FireUploader have disappeared. Over 50 albums are gone and I want help getting them back.

madcap95
madcap95
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I have used FireUploader add on for over a year to upload photos to Facebook, with no problems. Yesterday, all my albums of which I used FireUploader have disappeared from Facebook and from my FireUploader page. I was under the impression that once photos got to Facebook, they would not be retracted. All my albums that I uploaded from a different location or before I started using FireUploader, are still there. I'm trying to find someone who can help me figure out where they are and if they are recoverable. There are many many albums missing, spanning over a year.

I have used FireUploader add on for over a year to upload photos to Facebook, with no problems. Yesterday, all my albums of which I used FireUploader have disappeared from Facebook and from my FireUploader page. I was under the impression that once photos got to Facebook, they would not be retracted. All my albums that I uploaded from a different location or before I started using FireUploader, are still there. I'm trying to find someone who can help me figure out where they are and if they are recoverable. There are many many albums missing, spanning over a year.

All Replies (5)

the-edmeister
the-edmeister
  • Moderator
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See this: http://www.fireuploader.com/Support.aspx

madcap95
madcap95 Question owner
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This was not a response. I have already checked known problems and this isn't one of them. Please read the actual problem and then if you can help me, I would love to receive an actual response. I appreciate your help. Thanks. Mary Prior

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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If images are missing then check that you aren't blocking images from some domains.

See:

  • Check the permissions for the domain in the current tab in Tools > Page Info > Permissions
  • Check that images are enabled: Tools > Options > Content: [X] Load images automatically
  • Check the exceptions in Tools > Options > Content: Load Images > Exceptions
  • Check the "Tools > Page Info > Media" tab for blocked images (scroll through all the images with the cursor Down key).

If an image in the list is grayed and there is a check-mark in the box "Block Images from..." then remove that mark to unblock the images from that domain.

There are also extensions (Tools > Add-ons > Extensions) and security software (firewall, anti-virus) that can block images.

richgriswold
richgriswold
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When I try creating a new album through Fireuploader, the following error pops up:

TypeError: _7e.getElementsByTagName("aid")[0] is undefined

Maybe this is related to the problem with the folders not showing up.

richgriswold
richgriswold
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I deleted my Facebook account from Fireuploader and added it back in, and after that Fireuploader started working again.

Maybe this will help others.