This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

when I check my mail from MSN.com it reads: shared.live.com is this correct or is my e-mail being shared with someone else?

  • 2 respostas
  • 3 have this problem
  • 1 view
  • Last reply by grace60

more options

after I logged onto mozilla.com, In the browser I typed in msn.com and tried to check my e-mail account. 2 things are happening, when I click on my e-mail 1x it is saying it is reading the e-mail but it is not actually opening it until I click it a second time, and then it opens it. It is also saying on the bottom of the screen instead of javascript is reads: shared.live.com - Is the e-mail hacked?

after I logged onto mozilla.com, In the browser I typed in msn.com and tried to check my e-mail account. 2 things are happening, when I click on my e-mail 1x it is saying it is reading the e-mail but it is not actually opening it until I click it a second time, and then it opens it. It is also saying on the bottom of the screen instead of javascript is reads: shared.live.com - Is the e-mail hacked?

All Replies (2)

more options
edit:: don't click any of the links; they were just examples.

Alright, so quick explanation of urls first:

Http://shared.live.com

http:// = the protocol; this tells the browser what set of rules to use (you generally don't have to worry about this)

shared = sub-domain; this is basically a name for a part of the bigger site.

live.com = domain & domain extension; This is the website you are on.

The last part, live.com is the site you are on. If it was live.shared.com, this would NOT be part of the live.com site. However, since it's shared.live.com, you are still on live.com. Mail.live.com is ok as well, but live.mail.com wouldn't be. So you are in the section of live.com called "shared".

Live.com is actually Windows Live. Windows Live is the site responsible for Windows Live Mail, Hotmail, and MSN Mail. So, in short, you are safe, they just use a very confusing name for their site.

Personally, I really wish they wouldn't do things the way they do; it makes me nervous too having my email URL changing when I log in.

Raine Dragon modificouno o

more options

Thanks! What about the clicking 1x on the email and it says its reading it but not opening it. I have to then click it again before it will actually open.