This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I have recently upgraded to Firefox 5 Hotmail will not work anymore, what do I do ??

  • 3 respostas
  • 15 have this problem
  • 2 views
  • Last reply by spookeyuk1

more options

I get the hotmail login screen, then after putting in email and password, it comes up wiyth Opening default.aspx then open with or save file. Whatever I do with this it never lets me into my email. I never had this trouble with the previous version of firefox. IE works ok. This is really annpying. Please help me !! thanks.

I get the hotmail login screen, then after putting in email and password, it comes up wiyth Opening default.aspx then open with or save file. Whatever I do with this it never lets me into my email. I never had this trouble with the previous version of firefox. IE works ok. This is really annpying. Please help me !! thanks.

All Replies (3)

more options

I have no trouble with Hotmail. I always get into it with a bookmark.

Tools > Options > Privacy > Show Cookies

Try deleting your hotmail.com and livemail.com cookies.

David McRitchie modificouno o

more options

If you use extensions (Tools > Add-ons > Extension) like Adblock Plus or NoScript or Flash Block that can block content then make sure that such extensions aren't blocking content.


Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).

more options

Oh dear. None of this works. Strange thing is I just made a new @hotmail.co.uk account, and it workswith Firefox 5. So why has my old account given up????