Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I cannot upload latest version of Firefox onto my Mac every time I try it says operation cannot be completed because i do not have sufficient privileges for some of the items

  • 1 resposta
  • 41 have this problem
  • 4 views
  • Last reply by cor-el

more options
  1. Question

I cannot upload latest version of Firefox onto my Mac every time I try it says operation cannot be completed because i do not have sufficient privileges for some of the items . I get as far as draging icon into Applications then this message crops up every time. Computer is running on latest updates elsewhere on Mac OS X 10.5.8

# Question I cannot upload latest version of Firefox onto my Mac every time I try it says operation cannot be completed because i do not have sufficient privileges for some of the items . I get as far as draging icon into Applications then this message crops up every time. Computer is running on latest updates elsewhere on Mac OS X 10.5.8

All Replies (1)

more options

If you have problems with updating or with the permissions then easiest is to download the full version and trash the currently installed version to do a clean install of the new version.

Download a new copy of the Firefox program and save the DMG file to the desktop

  • Trash the current Firefox application to do a clean (re-)install
  • Install the new version that you have downloaded

Your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks and other personal data.