This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Este fío arquivouse. Faga unha nova pregunta se precisa axuda.

Not recognizing DoD Certificates

  • 3 respostas
  • 8 have this problem
  • 3 views
  • Last reply by cor-el

alaingoldsticker
alaingoldsticker
more options

Not being able to connect to the TRICARE On-Line web site, without getting the untrusted web site window from Firefox, constantly must have to add an exception in order to make the connection to this web site.

Not being able to connect to the TRICARE On-Line web site, without getting the untrusted web site window from Firefox, constantly must have to add an exception in order to make the connection to this web site.

All Replies (3)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

You need the root certificate CA-2 and the intermediate certificate CA-17 for this site.

I think that those certificates should be installed by default on Mac.

alaingoldsticker
alaingoldsticker Question owner
more options

I got to this site but there is not CA-17 certificate/authorities. My problem is that the CA-2 is in my KeyChain but it does show up in the authorities list in Firefox and I don't know why.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

You can get the root certificates via the above posted links, but the intermediate certificate are only available for a Windows installation and not for Mac or Windows.

This is the DOD CA-17 certificate

cor-el modificouno o