This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

How do I change the "helper" app associated with .jpg files that come to me as attachments to emails, since your list of alternate apps does not include the one I want (Windows Picture and Fax Viewer)?

  • 1 resposta
  • 2 have this problem
  • 1 view
  • Last reply by SafeBrowser

more options

I'm using Windows XP home and already have made Windows' association of .jpg files with Picture and Fax Viewer, but Firefox ignores it, and doesn't seem to even recognize that Picture and Fax Viewer is available.

I'm using Windows XP home and already have made Windows' association of .jpg files with Picture and Fax Viewer, but Firefox ignores it, and doesn't seem to even recognize that Picture and Fax Viewer is available.

All Replies (1)

more options

Windows Picture and Fax Viewer is a DLL and is started via a rundll32.exe call and can't be set as an application to handle images in Firefox 3 and later versions.

Try to set Windows Picture and Fax Viewer as the default viewer in Windows, then it should be listed automatically in the Mozilla Firefox Browse dialog.


If this reply solves your problem, please click "Solved It" next to this reply when signed-in to the forum.

SafeBrowser modificouno o