Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I am having very odd display issues after upgrading to Firefox 6 on Linux.

  • 5 respostas
  • 14 have this problem
  • 4 views
  • Last reply by mikefreeman

more options

I just upgraded from Firefox 5 to Firefox 6. In version 5, everything worked perfectly with no problems. After upgrading to Firefox 6, the display in the main window gets displaced when the mouse moves over it. For example, when I move the mouse over any GUI element (menu bar, back/reload/home buttons, etc.) or over any part of the page, seemingly random sections of the webpage is displayed in that space, making the browser more or less unusable. I cannot successfully click on any links or buttons on the page. Other windows/tools are not accessible. The initial pop-up window that checks your addons when the new version is first run appears very distorted, and I can't use its GUI elements. No other program I have exhibits these symptoms or any other display problems.

I just upgraded from Firefox 5 to Firefox 6. In version 5, everything worked perfectly with no problems. After upgrading to Firefox 6, the display in the main window gets displaced when the mouse moves over it. For example, when I move the mouse over any GUI element (menu bar, back/reload/home buttons, etc.) or over any part of the page, seemingly random sections of the webpage is displayed in that space, making the browser more or less unusable. I cannot successfully click on any links or buttons on the page. Other windows/tools are not accessible. The initial pop-up window that checks your addons when the new version is first run appears very distorted, and I can't use its GUI elements. No other program I have exhibits these symptoms or any other display problems.

All Replies (5)

more options

I'm adding an image of what I'm seeing. In this image is a page from http://community.linuxmint.com/ (go there for a comparison of what the page should look like). As you can see, after I've moved my mouse across various locations in the window, whole sections of the window get randomly placed in unusual spots. In this image, part of the menu and tab is copied to the bottom left corner of the window, the links that my mouse went over have parts of the title banner background image from the page in them, and a whole section from the top of the page is shifted down and to the left of where it should be located. Also notice the parts of the page that were copied over the URL bar and some of the buttons and menus at the top. None of the links are functional.

more options

Well, I have a (sort of) solution. I discovered that if I rename my .mozilla folder to something else (I used x.mozilla) so that it creates a brand new folder, the program runs perfectly. Unfortunately, this means all my passwords, bookmarks, addons and such are all gone. I'm guessing that either an addon or a custom configuration was to blame for the issues. I can reassemble my addons. The biggest problem is getting my bookmarks and passwords back into this new folder. Any ideas how to do that?

more options

Ok, here is the solution:


1. Open a terminal

2. At the user$ prompt, type firefox -safe-mode

3. Select Reset all user preferences to Firefox defaults

4. Click Make changes and restart


This will take you back to the defaults, while keeping your bookmarks, addons, and passwords. You just have to reconfigure things like your home page and such. Not nearly as bad as having to start from scratch!

mikefreeman modificouno o

more options

Create a new profile as a test to check if your current profile is causing the problems.

See Basic Troubleshooting: Make a new profile:

If that new profile works then you can transfer some files from the old profile to that new profile (be careful not to copy corrupted files)

See:

more options

Well, after all that mess, Firefox 6 doesn't recognize any of my plugins. It will recognize Flash if I install the absolute latest version from Adobe, but I prefer to use the one distributed by my distro. And that doesn't help at all with all the other plugins that are just gone (I'm assuming Firefox thinks they aren't compatible or something).

So I checked my repositories, and the only Firefox versions available to me are 4 and 6. So I guess I'll be jumping all the way back to Firefox 4 for the time being. It does recognize my plugins.

This is so annoying.