This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Este fío arquivouse. Faga unha nova pregunta se precisa axuda.

Installation of Moonlight plugin fail on Firefox 6.0.2 because it is not compatible. When it will be compatible?

  • 3 respostas
  • 497 have this problem
  • 6 views
  • Last reply by TheDaddy

enlongo@gmail.com
enlongo@gmail.com
more options

I tried to install Moonlight plugin version 3.9.9 (4 preview) on the latest version of Firefox. Error message is: "Novell Moonlight could not be installed because it is not compatible with with Firefox 6.0.2". There isn't any versions of Moonlight that can be installed on Firefox 6.0.2. Moonlight plugin worked very well with previous versions of Firefex.

Is it correct? When Firefox 6.0.2 will become compatible with Moonlight plugin (or vice-versa)?

I tried to install Moonlight plugin version 3.9.9 (4 preview) on the latest version of Firefox. Error message is: "Novell Moonlight could not be installed because it is not compatible with with Firefox 6.0.2". There isn't any versions of Moonlight that can be installed on Firefox 6.0.2. Moonlight plugin worked very well with previous versions of Firefex. Is it correct? When Firefox 6.0.2 will become compatible with Moonlight plugin (or vice-versa)?

Chosen solution

You can try to bump the compatibility to force the Moonlight extension to install.
That seems to be working.

Ler a resposta no contexto 👍 4

All Replies (3)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Chosen Solution

You can try to bump the compatibility to force the Moonlight extension to install.
That seems to be working.

enlongo@gmail.com
enlongo@gmail.com Question owner
more options

Suggestion was very helpful, but the knowledge base linked is referred to versions less than 4. From firefox versions more than 4 you can watch this video: http://www.youtube.com/watch?v=4W7K64LJkQY.

Pay attention when you add a new config item. The checkCompatibility item must be "extensions.checkCompatibility.<version>" (extensions.checkCompatibility.6.0 in my case)

TheDaddy
TheDaddy
more options

Installation of Moonlight plugin fail on Firefox 7.0.1 because it is not compatible. Found this, worked for me

I found an other way: download the compatibility Reporter addon. this addon makes firefox to ignore the compatibility of the addon: https://addons.mozilla.org/en-US/firefox/addon/add-on-compatibility-reporter/?src=api Solution By passerpunt