This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I cannot upgrade from Firefox 3 to Firefox 6.

  • 1 resposta
  • 2 have this problem
  • 1 view
  • Last reply by pwolny

more options

Using my Firefox 3.0.13, I tried to upgrade to Firefox 6. I click download, opens set up exe, choose "save file". Download does not happen so I click link as directed. It just sends me another "open set up exe. box, an endless circle. I am using Windows Vista.

Using my Firefox 3.0.13, I tried to upgrade to Firefox 6. I click download, opens set up exe, choose "save file". Download does not happen so I click link as directed. It just sends me another "open set up exe. box, an endless circle. I am using Windows Vista.

All Replies (1)

more options

I changed the default location for downloads and it now works.