This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox crashes about every twenty mins

  • 6 respostas
  • 2 have this problem
  • 1 view
  • Last reply by cor-el

more options

Whenever I have more than 1 tab open, firefox will crash whether I'm doing homework online for school, listening to music, going on FB, whatever. I've tried using the troubleshoot but nothing seems to work.

Whenever I have more than 1 tab open, firefox will crash whether I'm doing homework online for school, listening to music, going on FB, whatever. I've tried using the troubleshoot but nothing seems to work.

All Replies (6)

more options

idvaultaddin@whitesky seems to be the culprit. To remove this addon"

  1. type about:addons in the Location bar and press enter
  2. click on extensions on the left.
  3. search for IDVault
  4. click remove
  5. restart firefox
more options

Chris Ilias modificouno o

more options

I don't have IDVault. I also had to use Safe mode because going to my extensions keeps crashing Firefox as well.

I already looked at the crashes and nothing seems to be close to what is going on with mine. Thanks, but like I said in my first post, I already tried the troubleshooting.

more options

How about Comcast Constant Guard?

more options
more options
  • Tools > Add-ons > Extensions : CGPS Extension 1.0 idvaultaddin@whitesky