This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Este fío arquivouse. Faga unha nova pregunta se precisa axuda.

writing to the address bar and to enter the area blank screen or web page (facebook, hotmail)

  • 1 resposta
  • 1 has this problem
  • 1 view
  • Last reply by cor-el

jcarurc
jcarurc
more options

for occasions when you open the browser with a given user does not see the contents of the site, and another that you normally visualize. ah hotmail problem occurred when putting the address on the load bar goes blank but the website without success while in another browser it works

for occasions when you open the browser with a given user does not see the contents of the site, and another that you normally visualize. ah hotmail problem occurred when putting the address on the load bar goes blank but the website without success while in another browser it works

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Reload web page(s) and bypass the cache.

  • Press and hold Shift and left-click the Reload button.
  • Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • Press "Cmd + Shift + R" (MAC)

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).