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Firefox crashes

  • 1 resposta
  • 1 has this problem
  • 6 views
  • Last reply by John99

jenfrank15
jenfrank15
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Have uninstalled and reinstalled Firefox and I'm unable to open it. I get the crash message.

Have uninstalled and reinstalled Firefox and I'm unable to open it. I get the crash message.

All Replies (1)

John99
John99
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Currently the top reasons for firefox crashing are

I note you were you able to obtain a Crash ID, c6780fea-930c-4b8c-8225-ccfac2110924 & that gives signature [nsStandardURL::SchemeIs(char const*, int*)]

There is a strong probability that the crash is caused by a particular Trojan malware. You will need to use up-to-date AV or malware detection tools or applications, and as a Windows user may find MS provide suitable free software. If you upgrade to Firefox 7 the browser may stop crashing, but you will still have security problems and risks until you identify and remove the malware.