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Firefox crashes

  • 6 respostas
  • 11 have this problem
  • 1 view
  • Last reply by cor-el

wh17m4n
wh17m4n
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I ran the firefox 7 update, and afterwards, was unable to start firefox. Even running in safe mode (from command line via firefox -safe-mode) did not work. I get the crash dialog immediately when trying to run.

I ran the firefox 7 update, and afterwards, was unable to start firefox. Even running in safe mode (from command line via firefox -safe-mode) did not work. I get the crash dialog immediately when trying to run.

Chosen solution

See:

  • bug 680927 NEW Startup crash in mozcomp.dll with Oracle Enterprise, F5 Networks, Passlogix V-GO, IBM Tivoli Access Manager SSO

(please do not comment in bug reports)

Ler a resposta no contexto 👍 1

All Replies (6)

Hasan
Hasan
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-> Close Firefox

  • click Firefox button and click Exit (OR File Menu -> Exit)
  • OR press CTRL + ALT + DEL keys to open Task Manager -> Processes tab -> right-click firefox.exe and click End Process Tree -> close Task Manager

-> Start Firefox in Safe Mode by holding down SHIFT key while starting Firefox

  • As an alternative method, use Win + R key combination and enter one of the following in the Windows Run box:
    • firefox -safe-mode
    • "C:\Program Files\Mozilla Firefox\firefox.exe" -safe-mode
    • "C:\Program Files (x86)\Mozilla Firefox\firefox.exe" -safe-mode

-> Firefox Safe Mode window will appear -> DON'T SELECT ANY OPTIONS, just click Continue in Safe Mode

Check and tell if its working while you are using Firefox Safe Mode.

Troubleshooting extensions and themes

Hasan modificouno o

finitarry
finitarry
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http://kb.mozillazine.org/Firefox_crashes

wh17m4n
wh17m4n Question owner
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Starting in safe mode did not change the behavior. Still crashes immediately.

Hasan
Hasan
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Update Firefox to 7.0.1

Check and tell if its working.

Hasan modificouno o

wh17m4n
wh17m4n Question owner
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Upgrading to 7.0.1 did not fix this issue. Turns out it was this bug: https://bugzilla.mozilla.org/show_bug.cgi?id=680927

Fixed it with the workaround in comment 34 in the link above.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Chosen Solution

See:

  • bug 680927 NEW Startup crash in mozcomp.dll with Oracle Enterprise, F5 Networks, Passlogix V-GO, IBM Tivoli Access Manager SSO

(please do not comment in bug reports)