This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

i can't hear the archive audio files from a certain website

  • 2 respostas
  • 1 has this problem
  • 1 view
  • Last reply by VickieK

more options

I can't hear the archive audio files from the website of a radio station. I can only hear the live programm. The latest version of flash player has been installed on my computer. My friends have no problem hearing the archive files. thank you and ...sorry for my English. Vickie

I can't hear the archive audio files from the website of a radio station. I can only hear the live programm. The latest version of flash player has been installed on my computer. My friends have no problem hearing the archive files. thank you and ...sorry for my English. Vickie

All Replies (2)

more options

It is possible that another player is used for the archive files.

Can you post a link to such an archive audio file?


Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).

more options