This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Este fío arquivouse. Faga unha nova pregunta se precisa axuda.

Downloaded files are deleted automaticaly after completion

  • 4 respostas
  • 12 have this problem
  • 3 views
  • Last reply by malbilly

malbilly
malbilly
more options

Every time I download files, they are deleted automatically,except for PDF files, after completion. I have tried e-mail attachments, utility downloads, patches, drivers, etc. with no luck. Help!

Every time I download files, they are deleted automatically,except for PDF files, after completion. I have tried e-mail attachments, utility downloads, patches, drivers, etc. with no luck. Help!

All Replies (4)

David McRitchie
David McRitchie
more options

See http://img232.imageshack.us/img232/4928/clearcachew.png

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

It is possible that your anti-virus software is corrupting the downloaded files or otherwise interfering with downloading files by Firefox.

Try to disable the real-time (live) scanning of files in your anti-virus software temporarily to see if that makes downloading work.

See "Disable virus scanning in Firefox preferences - Windows"

malbilly
malbilly Question owner
more options

Already tried that with no change in result.

malbilly
malbilly Question owner
more options

Tried it using your suggested Security changes with the same result. Thanks anyway.