This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Este fío arquivouse. Faga unha nova pregunta se precisa axuda.

Printer is printing reduced size off websites. Does not do it on IE 7.

  • 4 respostas
  • 1 has this problem
  • 3 views
  • Last reply by upshepherd

upshepherd
upshepherd
more options

I have been needing to print shipping labels from both USPS and UPS websites and am getting 1/4 and 1/2 size labels. 1/4 size will not work and 1/2 size are smaller than optimum. Also found reduced size on a couple other sites when printing order confirmations. I had just downloaded driver update for my Epson printer so called them and worked through them to find that printer prints fine off IE7 but had quit printing properly off Mozilla which I much prefer to use. Help.

I have been needing to print shipping labels from both USPS and UPS websites and am getting 1/4 and 1/2 size labels. 1/4 size will not work and 1/2 size are smaller than optimum. Also found reduced size on a couple other sites when printing order confirmations. I had just downloaded driver update for my Epson printer so called them and worked through them to find that printer prints fine off IE7 but had quit printing properly off Mozilla which I much prefer to use. Help.

All Replies (4)

the-edmeister
the-edmeister
  • Moderator
more options

See this:
http://kb.mozillazine.org/Problems_printing_web_pages

upshepherd
upshepherd Question owner
more options

Thanks for the reply but it still wants to do this. I checked a label I made earlier today and opened the preview window and it wants to print it half size again. I checked all the items mentioned in printer preferences which I had done earlier as well. Everything seems fine there. Every web page doesn't do this though so I'm wondering just what is at fault. I printed the page you sent me too and it printed fine. Any further suggestions would be appreciated. Thanks.

the-edmeister
the-edmeister
  • Moderator
more options

What is the Scale set to?

upshepherd
upshepherd Question owner
more options

I can't find a scale section on my printer properties.