This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Este fío arquivouse. Faga unha nova pregunta se precisa axuda.

error: platform version '7.0.1' is not compatable with minversion > = 8.0.1 maxversion < = 8.0.1,

  • 1 resposta
  • 13 have this problem
  • 7 views
  • Last reply by cor-el

winner2277
winner2277
more options

I've never had a problem with this or like this before and have been using both Windows 7 and Zone Alarm with Firefox for at least a year. When I first open Firefox with Zone Alarm on, it gives the error message. When I close Zone Alarm, Firefox will now open and stay open working fine. When I open Zone Alarm after starting Firefox, it stays running with no problems. I can even open other tabs with no problem. Scratching my head, lol. Thanks for your help.

I've never had a problem with this or like this before and have been using both Windows 7 and Zone Alarm with Firefox for at least a year. When I first open Firefox with Zone Alarm on, it gives the error message. When I close Zone Alarm, Firefox will now open and stay open working fine. When I open Zone Alarm after starting Firefox, it stays running with no problems. I can even open other tabs with no problem. Scratching my head, lol. Thanks for your help.

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

If you use ZoneAlarm Extreme Security then try to disable Virtualization.

See: