This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Este fío arquivouse. Faga unha nova pregunta se precisa axuda.

Firefox crashes

  • 2 respostas
  • 2 have this problem
  • 1 view
  • Last reply by knorretje

ravikirans
ravikirans
more options

When I try to start Firefox, i get a message that it had crashed and is sending crash report. I uninstalled it and loaded a latest version. However, i am continuing to get the same message and it is not starting at all. I tried starting it while pressing the shift key, but am still getting the same message. Pl. help

When I try to start Firefox, i get a message that it had crashed and is sending crash report. I uninstalled it and loaded a latest version. However, i am continuing to get the same message and it is not starting at all. I tried starting it while pressing the shift key, but am still getting the same message. Pl. help

All Replies (2)

Swarnava Sengupta
Swarnava Sengupta
  • Locale Leader
more options

do you have threatfire installed? do you run OS on Administrator or others user account?

knorretje
knorretje
more options

The crashreport is:
https://crash-stats.mozilla.com/report/index/bp-c71b0717-3051-416d-ab28-f48362111202
Firefox 8.0.1 Crash Report [@ PR_Read ]