This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Este fío arquivouse. Faga unha nova pregunta se precisa axuda.

Login error message when try to login

  • 5 respostas
  • 1 has this problem
  • 18 views
  • Last reply by cor-el

Tarakesh
Tarakesh
more options

I am unable to login to my daily visiting websites. When I try to login with correct username and password. 2 error messages are being displayed.They are Login Error & There was a problem signing in...

I am unable to login to my daily visiting websites. When I try to login with correct username and password. 2 error messages are being displayed.They are Login Error & There was a problem signing in...

All Replies (5)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

That issue can be caused by corrupted cookies.

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"
Tarakesh
Tarakesh Question owner
more options

My problem has not been solved. Today another site is having same problem. Please refer the attached JPEG file to resolve my problem.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Can you login if you switch to Private Browsing mode?

Tarakesh
Tarakesh Question owner
more options

I am unable to login in private browsing also. Same problem is there.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

I see a CAPTCHA on that image of the not easy kind (at least to me).

Are you sure that you entered the code correct?

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).